When you read ‘the homeserver’ or ‘the Service’ below, it refers to the services made available at matrix.fachschaften.org or matrix.kif.rocks which store your account and personal conversation history, provide services such as bots and bridges, and communicate via the open Matrix decentralised communication protocol with the public Matrix Network.
The Data Controller for the service is:
Technische Universität Dortmund
August-Schmidt-Str. 4
44227 Dortmund
Deutschland
Phone: +49 231 755 2593
E-Mail: datenschutzbeauftragter@tu-dortmund.de
The data protection officer is:
Ralf Oeffele
E-Mail: ralf.offele@tu-dortmund.de
By accessing or using the Service in any way, whether you have created a Matrix account at the matrix.fachschaften.org or matrix.kif.rocks homeserver, or whether you are accessing content federated from the matrix.fachschaften.org or matrix.kif.rocks homeserver to another Matrix homeserver, or are just browsing rooms as an unauthenticated guest, you agree to and are bound by the terms and conditions written in this document.
If you do not agree to all of the terms and conditions contained in this document, please use a Matrix server provided by someone else and refrain from accessing content federated from this server.
We process your data under Legitimate Interest. This means that we process your data only as necessary to deliver the Service, and in a manner that you understand and expect.
The Legitimate Interest of our Service is the provision of decentralised, openly-federated and (optionally) end-to-end encrypted communication services. The processing of user data we undertake is necessary to provide the Service. The nature of the Service and its implementation results in some caveats concerning this processing, particularly in terms of GDPR Article 17 Right to Erasure (Right to be Forgotten). We believe these caveats (discussed in the section below in detail) are in line with the broader societal interests served by providing the Service.
In situations where the interests of the individual appear to be in conflict with the broader societal interests, we will seek to reconcile those differences guided by our policy.
You can request that we forget your copy of message and files by instructing us to deactivate your account (using a matrix client such as https://element.fachschaften.org or https://element.kif.rocks) and selecting the option instructing us to forget your messages. What happens next depends on who else had access to the messages and files you had shared.
Any messages or files that were only accessible by your account will be deleted from our servers within 30 days.
Where you shared messages or files with another registered Matrix user, that user will still have access to their copy of those messages or files. Apart from state events (see below), these messages and files will not be shared with any unregistered or new users who view the room after we have processed your request to be forgotten.
State events are processed differently to non-state events. State events are used by the Service to record, amongst other things, your membership in a room, the configuration of room settings, your changing of another user’s power level and your banning a user from a room. Were we to erase these state events from a room entirely, it would be very damaging to other users’ experience of the room, causing banned users to become unbanned, revoking legitimate administrator privileges, etc. We therefore share state events sent by your account with all non-essential data removed (‘redacted’), even after we have processed your request to be forgotten. This means that your username will continue to be publicly associated with rooms in which you have participated, even after we have processed your request to be forgotten. We are actively working on a solution to work around this restriction and allow you to be fully forgotten while maintaining a high quality experience for other users. If this is not acceptable to you, please do not use the Service.
Under GDPR you have a right to request a copy of your data in a commonly-accepted format. If you would like a copy of your data, please send a request to root@oh14.de.
You have rights in relation to the personal data we hold about you. Some of these only apply in certain circumstances. Some of these rights are explored in more detail elsewhere in this document. For completeness, your rights under GDPR are:
For more details about these rights, please see the guidance provided by the ICO. If you have any questions or are unsure how to exercise your rights, please contact us at datenschutz@oh14.de
The information we collect is purely for the purpose of providing your communication service via Matrix. We do not profile users or their data on the Service. Be aware that while we do not profile users on the Service, Matrix clients may gather usage data - for instance Riot.im (the Matrix client provided by New Vector Ltd.) optionally gathers anonymised opt-in usage data in order to improve the app. #### Information you provide to us: We collect information about you when you input it into the Service or otherwise provide it directly to us.
We collect information about you when you register for an account. This information is kept to a minimum on purpose, and is restricted to:
Your username and password is used to authenticate your access to the Service and to uniquely identify you within the Service.
Your email address and/or telephone number, if you choose to provide them, are used so that other users can look up your Matrix ID from these identifiers. We will also use your email address to let you reset your password if you forget it, and to send you notifications about missed messages from users trying to contact you on Matrix if you enable the option. We may also send you infrequent urgent messages about platform updates.
We store and distribute the messages and files you share using the Service (and across the wider Matrix ecosystem via federation) as described by the Matrix protocol and according to the access rules configured within the system. Storing and sharing this content is the reason the Service exists.
This content includes any information about yourself that you choose to share.
Device and Connection Information Each device you use to access the Service is allocated a (user-configurable) identifier. When you access the Service, we record the device identifier, the IP address it used to connect, user agent, and the time at which it last connected to the service.
This information is gathered to help you to manage your devices - you can view and manage the list of devices by connecting to the Service with a Matrix client such as https://element.fachschaften.org or https://element.kif.rocks.
Currently, we log the IP addresses of everyone who accesses the Service. This data is used in order to mitigate abuse, debug operational issues, and monitor traffic patterns. Our logs are kept for not longer than 14 days. Once Matrix is out of beta we will consider implementing log minimisation.
The matrix.fachschaften.org or matrix.kif.rocks homeserver is a decentralised and open service. This means that, to support communication between users on different homeservers or different messaging platforms, your username, display name and messages and files are sometimes shared with other services that are connected with the matrix.fachschaften.org or matrix.kif.rocks homeserver.
Federation Matrix homeservers share user data with the wider ecosystem over federation.
When you send messages or files in a room, a copy of the data is sent to all participants in the room. If these participants are on remote homeservers, your username, display name, messages and files may be replicated across each participating homeserver.
We will forget your copy of your data upon your request. We will also forward your request to be forgotten onto federated homeservers. However - these homeservers are outside our span of control, so we cannot guarantee they will forget your data.
Federated homeservers can be located anywhere in the world, and are subject to local laws and regulations.
Access control settings are shared between homeservers, as well as any requests to remove messages by “redactions”, or remove personal data under GDPR Article 17 Right to Erasure (Right to be Forgotten). Federated homeservers and Matrix clients which respect the Matrix protocol are asked to honour these controls and redaction/erasure requests, but other federated homeservers are outside of the span of control of the TU Dortmund, and we cannot guarantee how this data will be processed. Federated homeservers can also be located in any territory, and will be subject to the local regulations of that territory. We recommend the use of end-to-end encryption to protect your message and file data over federation, and in future intend to enable end-to-end encryption by default. If the way in which data is shared is not acceptable to you, please use a different server or service.
Bridging Some Matrix rooms are bridged to third-party services, such as IRC networks, twitter or email. When a room has been bridged, your username, display name, messages and file transfers may be duplicated on the bridged service where supported.
It may not be technically possible to support your management of your data once it has been copied onto a bridged service.
Bridged services can be located anywhere in the world, and are subject to local laws and regulations.
Access control settings, requests to remove messages by “redactions” or remove personal data under GDPR Article 17 Right to Erasure (Right to be Forgotten) are shared to bridging services, which are expected to honour them to the best of their ability. Be aware that not all bridged networks or bridges support the necessary technical capabilities to limit, remove or erase messages. If this is not acceptable to you, please do not use bridged rooms.
Integration Services (Bots and Widgets) The matrix.fachschaften.org or matrix.kif.rocks homeserver provides a range of integrations in the form of Widgets (miniature web applications accessed as part of a Matrix Client) and Bots (automated participants in rooms). Bots and Widgets currently have access to all the messages and files in any room in which they participate, although we are adding a more sophisticated access control system.
In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to
We never store password data in plain text; instead they are stored hashed (with at least 12 rounds of bcrypt, including both a salt and a server-side pepper secret). Passwords sent to the server are encrypted using SSL.
It is your sole responsibility to keep your user name, password and other sensitive information confidential. Actions taken using your credentials shall be deemed to be actions taken by you, with all consequences including service termination, civil and criminal penalties.
If you become aware of any unauthorized use of your account or any other breach of security, you must notify us immediately by sending an email to root@oh14.de. Suspicious devices can be deleted using the User Settings management tools in a Matrix client such as https://element.fachschaften.org or https://element.kif.rocks, and users should manage good password hygiene (e.g. using a password manager) and change their password if they believe their account is compromised.
If you forget your password (and you have registered an email address) you can use the password reset facility to reset it.
You can manage your account by using a Matrix client such as https://element.fachschaften.org or https://element.kif.rocks.
We will never change a password for you.
We never knowingly collect or maintain information in the Service from those we know are under 16, and no part of the Service is structured to attract anyone under 16. If you are under 16, please do not use the Service.
You can access all your personally identifiable information that we collect by using any compatible Matrix client (such as https://element.fachschaften.org or https://element.kif.rocks) and managing your User Settings.
In unencrypted and encrypted rooms, users connecting to the matrix.fachschaften.org or matrix.kif.rocks homeserver (directly or over federation) will be able to see messages and files according to the access permissions configuration of the relevant room. This data is stored in the format it was received on our servers, and can be viewed by our administrators under the conditions outlined below.
In encrypted rooms, the data is stored in our databases but the encryption keys are stored only on your devices or by yourself. In future we may allow users to optionally backup an encrypted copy of their keys on the Service to aid recovery if they lose all their keys and devices. This key backup would be encrypted by a recovery key that only the user has access to. This means that nobody, even our administrators can see your message content in our database, and if you lose access to your encryption keys you lose access to your messages forever.
We use HTTPS to transfer all data. End-to-end encrypted messaging data is stored encrypted using AES-256, using message keys generated using the Olm and Megolm cryptographic ratchets.
We restrict who at TU Dortmund can access user data to roles which require access in order to maintain the health of the Service.
We never share what we see with other users or the general public.
All of our users’ data for the Service currently resides in the same database cluster. We use software best practices to guarantee that only people who you designate as viewers of your data can access it. In other words, we segment our user data via software. We do our best and are very confident we’re doing a good job at it, but, like every other service that hosts their user data on the same database, we cannot guarantee that it is immune to a sophisticated attack.
If you have discovered a security concern, please email us at root@oh14.de. We’ll work with you to make sure that we understand the scope of the issue, and that we fully address your concern. We consider correspondence sent to root@oh14.de our highest priority, and work to address any issues that arise as quickly as possible.
Please act in good faith towards our users’ privacy and data during your disclosure. White hat security researchers are always appreciated.
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention at datenschutz@oh14.de if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.